Retail
A Smoother, More Resilient Retail Operation
Create a faster, more consistent experience across stores, digital channels, inventory, orders, and fulfillment.
Explore Retail25+ Years · 5 Countries
One Technology Partner to Help You Run, Modernize, and Grow Your Business
From your core systems to your field devices, you can rely on us to source, connect, support, and repair your technology, wherever you operate across the Americas.
Discuss Your Technology Needs →
15,000 sq. ft.
U.S. Operations Center
Logistics, fulfillment, staging, and repair in Miramar, Florida
5 countries
Operations & Repair Centers
United States · Brazil · Colombia · Mexico · Ecuador
34+
Active Banking Customers
Banks and financial institutions under active service
52+
Active Retail Customers
Retailers and store operators under active service
Partnerships
With Technology Leaders
IBM · Toshiba · GK Software · Fortra · Databricks · Ubiquiti · ARCAD
ISO 9001
ISO 27001
ISO 27001
Certified
Quality management and information security
What Redsis Does
A Full Range of Technology Solutions and IT Services
Whether your priority is always-on IT infrastructure, automation, secure data movement, or the technology your teams and customers use every day, you can rely on Redsis at every step, from source to repair.
Technology Solutions From Core Systems to Field Devices
Redsis provides and implements the IT infrastructure, hardware, software, business applications, and operational devices your business depends on.
Core Systems
IT infrastructure · Servers · Storage · Cloud
Applications & Data
Business applications · Integration · Secure data movement · Automation
Field Devices
POS · Self-checkout · ATMs · Scanners · Printers · Scales · Mobility
IT Services From Source to Repair
Redsis helps you get the right technology ready to work, connect it to the systems you already run, manage and support your IT environment day to day, and restore service quickly when something fails.
The work we perform around the technology
Source
Get the right technology ready to deploy
Connect
Make it work with the systems you already run
Support
Keep your IT environment running reliably
Repair
Restore service and extend equipment life
The Redsis Difference
Technology You Can Rely On. People You Can Count On.
You can rely on one team that understands your technology environment and stays with the work as your needs change.
People Who Understand Your Environment
You work with people who understand how your IT infrastructure, applications, data, automation, and devices connect and how they support your day-to-day operations.
Support That Stays With the Work
The knowledge of your environment stays with the work as your needs move from implementation and integration to managed IT services, field support, maintenance, or repair.
Remote Expertise, Onsite When You Need It
Get remote support for everyday needs and onsite help when the work requires a technician, a part, maintenance, or repair.
Regional Teams and Capabilities Across the Americas
Teams, operations, and repair centers across five countries give you access to people and physical service capabilities closer to the locations you operate.
Explore Redsis
Technology Solutions
Technology Solutions for the Systems, Data, and Devices Your Operations Depend On
Redsis provides and implements technology solutions across the systems, data, applications, and devices your operations depend on. Explore the area that matches the priority in front of you.
IT Infrastructure
Keep the systems underneath your operation available on the day it matters most.
Enterprise servers, storage, data-center infrastructure, backup, recovery, monitoring, and capacity solutions that strengthen availability and support modernization.
Featured technologies
IBM PowerIBM FlashSystemVeeamIBM Instana
Explore IT Infrastructure
Cloud Services
Supported cloud where it fits, without an all-or-nothing migration.
Hybrid cloud, cost optimization, and managed cloud, scoped to the workload and integrated with the systems that stay where they are.
Featured technologies
IBM TurbonomicVeeamVMwareMicrosoft Hyper-VStream Security
Explore Cloud Services
Integration and Secure Data Movement
Connect systems and move business data securely and provably.
Systems integration, managed file transfer, and B2B onboarding that keep transactions clearing and move sensitive data with monitoring and audit.
Featured technologies
Fortra GoAnywhere MFTIBM SterlingGK Cloud4Retail
Explore Integration and Secure Data Movement
Automation and Business Applications
Turn manual work into reliable flows.
Workflow automation, job scheduling, robotic process automation, and enterprise content management that make routine work run reliably and surface every exception.
Featured technologies
Fortra JAMSFortra AutomateHyland OnBase
Explore Automation and Business Applications
Store, Branch and Field Technology
Reliable technology at every location.
Point of sale, self-checkout, scales, scanners, printing, and branch devices, sourced, deployed, supported, and repaired across every site.
Featured technologies
ToshibaMettler ToledoZebraEva Kiosk
Explore Store, Branch and FieldIT Services
IT Services From Getting Technology Ready to Restoring It
Redsis helps you get the right technology ready to work, connect it to what you run, support it day to day, and restore service when something fails. Explore the stage that matches the work in front of you.
Source
Get the right technology, ready to work.
Procurement and sourcing, multi-vendor parts and spares, deployment logistics, and climate-controlled electronics 3PL that make equipment land ready to install.
Featured technologies
ProcurementParts & SparesDeployment LogisticsElectronics 3PL
Explore Source
Connect
Make new technology work with what you already run.
Implementation, systems integration, secure data exchange, and automation that carry the work past install through to production.
Featured technologies
ImplementationSystems IntegrationSecure Data ExchangeAutomation
Explore Connect
Support
One clear owner for every issue.
Help desk, managed and co-managed IT, support agreements, and escalation to field and repair, with one owner from first call to onsite.
Featured technologies
Help DeskManaged ITSupport AgreementsField Escalation
Explore Support
Repair
Restore service and extend asset life.
Multi-vendor maintenance, depot and component repair, refurbishment and exchange, and reverse logistics across a depot network in five countries.
Featured technologies
Hardware RepairDepot & ComponentRefurbishmentReverse Logistics
Explore RepairSupporting Capabilities
Multi-Vendor Parts, Spares and Components
A missing part should not stop a store, branch, site, or operation. We source and ship multi-vendor parts, spares, components, consumables, and exchange units worldwide, including hard-to-find and end-of-support items.
Order Fulfillment and IT Logistics
From our 15,000-square-foot U.S. operations center, we receive, configure, test, kit, label, pack, and ship equipment, then coordinate returns and repair routing to the next step.
What You Gain
Run and Grow With Confidence, Not Complexity
With Redsis, you gain more than technology support. You gain more reliable operations, more time for your team, better value from your investments, and the confidence that people who understand your environment are handling the work.
Protect Uptime and Keep Your Business Running
Keep the systems and devices behind sales, service, and daily operations available. When something fails, you have a faster path back to service before downtime disrupts productivity, revenue, or customer experience.
Modernize Without Disrupting What Already Works
Bring new infrastructure, applications, and devices online at a practical pace, with the implementation and integration needed to work with what you already run, without creating unnecessary disruption.
Give Your Team Time Back
Let your people focus on the priorities that move the business forward instead of spending their time coordinating providers, chasing answers, and managing recurring technology issues.
Get More Value From Your Technology
Extend the useful life of eligible equipment, repair rather than replace when practical, and make better decisions about maintenance, capacity, and modernization without replacing technology before you need to.
Know the Work Is in Trusted Hands
Know who to call and trust that the people supporting your technology understand your environment, stay with the work, and are there when you need them, remotely, through regional service teams, or onsite.
Industries
Technology for the Way Your Industry Operates
Technology should support the way your industry actually works. Across the Americas, Redsis puts the right infrastructure, applications, data, and devices in place, connects them across your operation, and keeps them performing as your needs and locations change.
Restaurants and QSR
Faster Service, Better Control Across Your Restaurant Network
Improve how orders, payments, kitchen workflows, and customer-facing technology work together across your locations.
Explore Restaurants
Banking and Financial Services
Secure, Dependable Banking Across Every Channel
Strengthen service across digital channels, branches, and ATMs while improving the technology behind every transaction.
Explore Banking
Manufacturing and Distribution
Keep Every Line and Warehouse Moving
Keep plants, warehouses, and distribution running with connected systems and the mobility and scanning devices your teams depend on.
Explore Manufacturing
Logistics and Transportation
Technology That Keeps Moving With You
Keep devices, connectivity, and systems working across distributed sites, with reverse logistics that recovers and redeploys assets.
Explore Logistics
Government and Public Sector
Dependable Technology and Repair for Public Institutions
Reliable support, maintenance, parts, and repair for agency environments public institutions already trust.
Explore GovernmentAcross the Americas
Regional Teams and Service Capabilities Closer to Where You Operate
With operations in the United States, Mexico, Colombia, Ecuador, and Brazil, Redsis brings experienced people and physical service capabilities closer to the locations your business depends on.
From remote technical support to regional service and repair and technicians onsite when needed, you have a connected path to the help your technology requires.
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United States
Miramar, FloridaRegional Operations
U.S. headquarters and 15,000-square-foot operations center covering logistics, fulfillment, staging, and technology preparation.
Service and Repair
U.S. service and repair center, one of five repair locations across five countries, with remote support and onsite field technicians.
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Mexico
Ciudad de MéxicoRegional Operations
Regional operations and field teams serving customers across Mexico, with infrastructure, integration, and store technology delivery.
Service and Repair
Depot repair for point of sale, scales, scanners, and printing, backed by onsite field coverage.
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Colombia
BogotáRegional Operations
Regional operations and field teams across the Colombian market and the wider Andean region.
Service and Repair
Component-level repair and field service for retail, banking, and infrastructure customers.
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Ecuador
GuayaquilRegional Operations
Regional operations with infrastructure and integration delivery for banking and retail.
Service and Repair
Depot repair and field teams that keep distributed operations running.
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Brazil
São PauloRegional Operations
Regional operations and field density across Brazilian retail, logistics, and manufacturing.
Service and Repair
Depot repair and reverse logistics across the region.
Our Connected Service Model
Remote Technical Support
Get help from people who understand the systems and technologies Redsis supports. Our help desk and technical teams can troubleshoot issues, provide guidance, and keep the work moving remotely.
Regional Service and Repair
Access skilled teams and repair capabilities closer to where you operate. Our regional operations support diagnostics, maintenance, parts coordination, and repair for eligible technology.
Onsite Field Service
When the work needs to happen at your location, our field technicians can provide installation, troubleshooting, maintenance, or repair to restore service faster and minimize downtime.
Featured U.S. Location
A 15,000-Square-Foot U.S. Headquarters and Operations Center
Miramar, Florida
Miramar brings Redsis's U.S. leadership, logistics, fulfillment, technology preparation, service, and repair capabilities together in one location.
- U.S. headquarters
- U.S. operations center
- Logistics and fulfillment
- Technology preparation and staging
- Service and repair center
- One of five repair locations
Ready to Move Forward?
Tell Us What You Need Next
Whether you are modernizing infrastructure, connecting systems and data, improving support, or restoring equipment, Redsis will bring the right people and technology to deliver the work and support you need across the Americas.
Discuss Your Technology Needs →Common Questions
A Few Things You May Want to Know Before We Talk
Can Redsis work alongside our internal IT team, or do we need to outsource everything?
You do not need to outsource your entire environment. Redsis can work alongside your internal IT team through technical support, co-managed IT services, or a defined division of responsibilities.
Your team can continue operating the environment while Redsis supports specific systems, platforms, locations, or service levels. Redsis can also manage an agreed portion of the environment when you need broader day-to-day coverage. The technologies covered, responsibilities, escalation paths, and response expectations are defined as part of the engagement.
Co-Managed IT Services·Managed IT Services·Help Desk and IT Support
Can we engage Redsis for one project or service?
Yes. You can engage Redsis for a single project, a specific service, or a defined scope, from sourcing and deployment to integration, support, or repair.
Many customers start with one priority and expand as the relationship proves out. What is delivered, and the service levels that apply, are set out in your agreement.
Can Redsis support technology we already own and work with our existing vendors?
Yes. Redsis is multi-vendor and vendor-agnostic. We support, maintain, and repair a mixed estate, including equipment that is past its original OEM support, and we coordinate across the vendors you already work with.
You do not have to replace what already works to get one accountable partner for the space between your vendors.
Where does Redsis provide remote, regional, and onsite service?
Redsis operates in the United States, Mexico, Colombia, Ecuador, and Brazil, with a U.S. operations center in Miramar, Florida and repair depots and field teams across five countries.
Remote technical support reaches wherever you operate; regional service, repair, and onsite field coverage follow the engagement and contracted scope.